AWCENG-VAC Engaged Vacant External Toilet Indicator
A slimline external Toilet Indicator for locking systems, with scratch resistant, antimicrobial acrylic label.
Other applications include office doors, meeting rooms and dark rooms.
The entire label is protected by SteriTouch® which means 99.9% of germs are destroyed. SteriTouch® works continuously and effectively to restrict this growth before it appears. It eradicates the bacteria which cause contamination and infection, as well as those responsible for odours and staining. The antimicrobial effect also protects the product against degradation, extending its use!
Available with or without emergency key switch.
Type
With Key Switch Without Key Switch
Type
With Key Switch
Without Key Switch
No results
Specifications
Engaged/Vacant external toilet indicator
Red & blue LED indicators to show engaged/vacant status
Switch -V to change LED colour
Scratch resistant anti-microbial acrylic label
Option to add key switch for emergency entry
12-28Vdc
IP65
Technical Support Area
Troubleshooting
Internal sensor beeps when touched but doesn’t lock the system
✔ Solution:
Link out the door switch terminals on the control board.
If this works, inspect the mag lock reed switch/monitoring wiring and armature plate alignment.
Ensure the mag lock provides a normally closed (NC) signal when the door is shut.
Touch sensor doesn’t beep when touched
✔ Step-by-step checks (de-power system for 10 seconds after each step):
Ensure the sensor is securely mounted on the wall, not dangling or handheld.
Verify the jumper next to the touch sensor relay is in place and functioning.
Use a multimeter to check voltage at the touch sensor (+V and 0V).
Ensure 0V is connected to the correct terminal, not the REM terminal.
Disconnect the sensor from existing cabling and test it with a short cable directly to the power supply to rule out cable issues.
System locks with no one inside
✔ Solution:
Ensure mag lock contacts are wired into the door switch terminals on the control board.
Adjust the potentiometer on the internal touch sensor to switch for 3 – 5 seconds .
Reduce the sensitivity of the internal touch sensor, especially if emergency lighting or hand dryers are nearby.
Remove any excess cable inside the touch sensor back box.
Re-terminate internal touch sensor connections.
Automatic door doesn’t open when it should
✔ Solution:
Remove the two wires from the C and NO door activation terminals on the control board and join them together.
If the door still doesn’t open, the problem lies with the operator —contact the supplier/manufacturer.
System goes RED but mag lock does not engage
✔ Solution:
Check the position of the override keyswitch on the external sensor.
Ensure the break glass hasn’t been pressed.
Inspect the lock fuse .
Link out the NC & KS/BG terminals on the control board.
Use a multimeter to check for voltage at the mag lock.
Touch sensor LEDs aren’t lit
✔ Solution:
Verify that the solid/flashing LED jumper on the control board is in place.
If using square sensors , the LED wires should connect to the larger outer PCB (see page 10 of the manual).
Use a multimeter to check voltage at the touch sensor LED terminals .
Remove the sensor from the wall and connect it directly to the control board using a short cable to rule out wiring issues.
Touch sensor LEDs are flashing but should be lit solid
Door re-locks instantly when unlocking
✔ Solution:
Adjust the potentiometer on the internal touch sensor to switch for 3 – 5 seconds .
This may occur if the mag lock contact is intermittently opening and closing while the touch sensor is still beeping.
Check armature alignment and ensure the door does not judder when opening.
If the issue persists, replace the mag lock or install a standard magnetic door contact instead.
Can multiple internal or external touch sensors be used?
