The toilet occupancy indicator sensor is designed for effortless accessibility, clear status indication, and superior hygiene. Paired with our toilet locking control board (WCPCB), it provides a simple and reliable solution for assisted entry into accessible washrooms.

When the toilet is vacant, the blue LED illuminates, indicating the door can be opened with a light touch or a hands free gesture. If the facility is engaged, the red LED signals that the door is locked, and the sensor will remain inactive until it’s free.

To ensure cleanliness and durability, the sensor’s scratch resistant acrylic label is infused with antimicrobial protection, which continuously eliminates 99.9% of bacteria, viruses, and harmful microbes including E. coli, MRSA, Salmonella, Legionella, and the Flu Virus. This built in technology also prevents mould, biofilm, and fungi.

For safety, the unit is equipped with a key override for emergency entry, making it ideal for both commercial and accessible washroom installations.

Benefits –

Hands-free or touch activation (adjustable up to 50mm) for improved hygiene.
Bright LED indication – blue for vacant, red for engaged.
Antimicrobial protection against bacteria, mould, and viruses.
Scratch-resistant acrylic label for long-lasting clarity and durability.
Reduced maintenance thanks to continuous biofilm and mould prevention.
Built in key override feature for safe emergency access.
Seamless integration with WCPCB for assisted entry systems.

To discuss this product in more detail, or to explore bespoke labels or system options, please contact us. Our team will be happy to assist with technical guidance, custom requirements, or project specifications.

Square illuminated external touch sensor for disabled toilet system
User touches switch to activate assisted entry, if toilet is vacant
12-28Vdc
4 position sensitivity adjustment (Touch to 50mm hands free)
Entire label is touch sensitive
Red & blue LED indicators to show engaged/vacant status
Sounder on activation
Scratch resistant anti-microbial acrylic label
Reinforced nylon housing
Comes with built in emergency override key switch
IP54

📄Datasheet

📄Instruction Manual

📄Troubleshooting & FAQs

📄User Guide

▶Demonstration, features & benefits

🔹Swing door - normally unlocked

🔹Swing door - normally locked

🔹Sliding door

▪ Touch Sensor Doesn’t Beep When Touched

Step-by-step checks (de-power system for 10 seconds after each step):

Ensure the sensor is securely mounted—not dangling or held in hand.
Check the jumper next to the sensor relay is fitted and making properly.
Use a multimeter to check voltage across +V and 0V at the sensor.
- The touch sensor and LEDs use separate supplies – LEDs being lit doesn’t mean the touch sensor side has power.
Confirm 0V is in the correct terminal, not the REM terminal.
Disconnect the sensor from existing cabling and connect it directly to the controller on a short piece of cable to rule out cable issues.

▪ System Locks With No One Inside

Solution:

Ensure mag lock contacts are wired into the door switch terminals on the control board.
Adjust the potentiometer on the internal touch sensor to switch for 3 – 5 seconds.
Reduce the sensitivity of the internal touch sensor, especially if emergency lighting or hand dryers are nearby.
Remove any excess cable inside the touch sensor back box.
Re-terminate internal touch sensor connections.
Consider fitting the MULTI-TIMER reset relay.

▪ Automatic Door Doesn’t Open

Solution:

Remove the two wires from the C and NO door activation terminals on the control board and join them together.
If the door still doesn’t open, the problem lies with the operator—contact the supplier/manufacturer.

▪ System Goes RED But Maglock Doesn’t Engage

Solution:

Check the position of the override keyswitch on the external sensor.
Ensure the break glass hasn’t been pressed.
Inspect the lock fuse.
Link out the NC & KS/BG terminals on the control board.
- If the system works after linking, but your keyswitch and break glass are correctly positioned, there is likely a cable break.
Use a multimeter to check for voltage at the mag lock.
- If voltage is present but the lock isn’t engaging, the lock is faulty.

▪ Touch Sensor LEDs Aren’t Lit

Solution:

Verify that the solid/flashing LED jumper on the control board is in place.
Refer to the wiring diagrams section.
Use a multimeter to check voltage at the touch sensor LED terminals.
- The LEDs have a separate power supply from the sensor itself—if the sensor beeps but LEDs don’t light, check for a cable break.
Remove the sensor from the wall and connect it directly to the control board using a short cable to rule out wiring issues.